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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Harrigan

October 2, 2026

5  out of  5
rating by Judy Harrigan
"I recently switched insurance companies. maria made it painless! she was extremely thorough explaining all the details the whole way through the process. maria is easy to get a hold of and exceptionally knowledgeable. plus, i’m saving a significant chunk of change!

10/10 recommend reaching out to Maria for all insurance needs!"
We responded:
"Wow, thank you for the 5-star review, Judy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Autumn Bollman

September 29, 2026

5  out of  5
rating by Autumn Bollman
"Friendly staff and easy to do business with! Always willing to answer any questions."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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J-ROD

September 29, 2026

5  out of  5
rating by J-ROD
"Great prices and friendly staff! They really take the time to make sure you're all good. My Rep Maria was very nice and incredibly helpful with my switch to State Farm. RECOMMENDED!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bedford to know you had such a great experience with us. "
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Adam R

September 28, 2026

5  out of  5
rating by Adam R
"Maria McCray was very helpful with all of my insurance questions when we spoke. She took the time to explain everything and made sure I understood. I highly recommend!"
We responded:
"Thank you so much for your kind review, Adam!  If you need insurance assistance, we are just an email or call away! - Matt Randall, your State Farm Agent   "
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Holly

August 22, 2026

5  out of  5
rating by Holly
"After being with our insurance carrier for close to 30 years we decided to shop around. So glad we did, not only did we get a significant drop in rates, but also personalized service! Maria McCray was so very helpful, and patient. Would recommend her to anyone, in fact our daughter switched too!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brittany Fluke

August 21, 2026

5  out of  5
rating by Brittany Fluke
"Great service, friendly staff."
We responded:
"Thanks so much for the fantastic rating, Brittany! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Dawn Polinski

July 31, 2026

5  out of  5
rating by Dawn Polinski
"Great insurance agency! His team is the absolute best out there."
We responded:
"Hi Dawn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Bedford.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Matt Randall "
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Jessie Garlock

June 16, 2026

5  out of  5
rating by Jessie Garlock
"Matt Randalls office has always taking care of everything I had a problem with"
We responded:
"Thank you for the fantastic review, Jessie! We are always here to help with your insurance needs here in Bedford . "
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Sharon Richardson

June 5, 2026

5  out of  5
rating by Sharon Richardson
"Everyone at Matt Randalls location continues to provide the best customer service ever. They always go above and beyond no matter the question or situation. Check them out, you wont be disappointed!!"
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Brandon Borischak

May 29, 2026

5  out of  5
rating by Brandon Borischak
"Always helpful, and always seem to have the best rates"
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Laura Clark

May 29, 2026

5  out of  5
rating by Laura Clark
"Spoke with Kat and received excellent customer service. I have nothing but great things to say about this office!"
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Brian Bostic

April 27, 2026

5  out of  5
rating by Brian Bostic
"Matt Randall - is doing a great job"
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Melissa Franks

February 27, 2026

5  out of  5
rating by Melissa Franks
"I have been shopping around for new auto/home and umbrella insurance. When I spoke with Dawn Morgan she was more than happy to walk me through all my options! That personalized care puts you on the top of the list!"
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Allen M

February 26, 2026

5  out of  5
rating by Allen M
"Matt and his staff went above and beyond helping me with my claim. If it wasn't for Matt and his staff I'd have been lost. The adjuster i was assigned was not helpful he lacked the ability to return calls and concern. He did not want to work with me during the process, he caused me undo stress. All I can say if you get a Josh from state farm out of Atlanta good luck because he isn't professional at his job."
We responded:
"Allen, thank you for leaving a review! Helping customers is what we are all about!"
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Mike Polinski

January 13, 2026

5  out of  5
rating by Mike Polinski
"Dawn Morgan from the Randall Agency went above and beyond working to make my deer collision a smooth and easy as possible processes from setting up my rental and reaching out to me to make sure everything was working out in my favor. I highly recommend Matt Randall Agency for all though’s looking for affordable and comparable rates with other agencies. I give this agency and their employees a five star rating for full-filling their clients needs at a time of loss."
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SYED SHEHRYAR AZEEM

January 6, 2026

5  out of  5
rating by SYED SHEHRYAR AZEEM
"I had an excellent experience with the entire team. Maria was absolutely amazing, she was incredibly helpful, knowledgeable, and always went above and beyond to make sure everything was taken care of smoothly. The whole team was equally wonderful: professional, responsive, and genuinely supportive throughout the process. I truly appreciate how quickly questions were answered and how seamless everything felt. Highly recommend this team, outstanding service all around!"
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Pain Agony

December 12, 2025

5  out of  5
rating by Pain Agony
"5 stars. I daily drive a hearse, and have been through so much runaround trying to get and keep it insured. The woman I spoke to on the phone was SO helpful, and they really went above and beyond to make sure all bases were covered for me. She was also very nice in explaining the insurance stuff I didn’t understand. Best experience I’ve had with insurance so far.
-Fern"
We responded:
"Pain, thank you for leaving a review! Maria at our office always takes great care of our customers!"
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Kingston Babb

December 12, 2025

5  out of  5
rating by Kingston Babb
"Don is the best and the crew is awesome and very helpful"
We responded:
"Kingston, thank you so much for the review! We try to go above and beyond for our customers."
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Austin Porada

October 28, 2025

5  out of  5
rating by Austin Porada
"Maria was amazing and helped us get so much better pricing on our auto insurance. She was so friendly and nice to work with and made everything so easy!"
We responded:
"Austin, thank you for leaving a review! Maria does do an amazing job for customers! "
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Christine Pringle

October 27, 2025

5  out of  5
rating by Christine Pringle
"Maria was a sheer joy to work with! She explained things to me very patiently. And, she was able to beat my previous rate, with better coverage!"
We responded:
"Christine, thank you for leaving a review! Maria is exceptional at helping out customers get the right coverage at the right price! "
Profile photo of Jordyn Porada

Jordyn Porada

October 27, 2025

5  out of  5
rating by Jordyn Porada
"Maria McCray helped us get started with our new auto insurance policy. She has been excellent with communication and attention to detail."
We responded:
"Jordyn, thank you for leaving a review! Maria always goes above and beyond to help customers."
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tyler sharpe

October 8, 2025

5  out of  5
rating by tyler sharpe
"Maria helped me out big time. I now have better coverage and a lower monthly payment!"
We responded:
"Tyler, thank you so much for leaving a review. Maria is great at helping customer get all the coverage they need!"
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Casey Waltrip

October 2, 2025

5  out of  5
rating by Casey Waltrip
"Great service, great people… this should be their catchphrase!! If you want an insurance agent with staff (thank you again Dawn!!) that are literally there for you when you need it, look no further. Kindness, compassion, and humor (when appropriate 😉), this team puts the human element back in an industry that has largely lost touch with its clients. I can’t recommend them enough. 10 stars and more across the board!!"
We responded:
"Casey, thank you so much for leaving a review! Dawn always goes above and beyond for our customers."
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Carolyn Mock

August 29, 2025

5  out of  5
rating by Carolyn Mock
"Very friendly and knowledgeable staff"
We responded:
"Carolyn, thank you for leaving a review. Helping customers with insurance and financial services is what we do!"
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DCN

August 29, 2025

5  out of  5
rating by DCN
"They care for the customer and work hard to get results. People like them are why I have been with State Farm for at least 20+ years."
We responded:
"David, thank you so much for the review and recognizing the efforts of our team for our customers!"